Privacy Policy

1. Introduction

At Synckraft.com, operated by Synckraft Technologies Pvt. Ltd., we respect your residency and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our business automation services.

2. Data Collection

We collect information that you provide directly to us, including:

• Contact Information (Name, Email, Phone Number)
• Business Details (Company Name, Industry)
• Communication Data (Interactions with our WhatsApp and AI bots)
• Technical Data (IP address, browser type, device information)

3. Use of Information

We use the collected data to:

• Provide and maintain our automation services
• Onboard your business to the WhatsApp Business API
• Train and optimize your custom AI Chatbots
• Synchronize lead data with your CRM
• Improve our platform's performance and security

4. Data Sharing & Security

We do not sell your data. We only share information with trusted third-party service providers (like Meta for WhatsApp API) necessary to provide our services. We implement industry-standard encryption and security measures to protect your data from unauthorized access.

5. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact our privacy officer at privacy@synckraft.com.